1. Introduction

This Privacy Policy explains how our company collects, uses, and protects the personal data of users who access our website https://www.rentacarsb.ro.
By using this site, you agree to the practices described in this policy. If you do not agree, please do not use our website.

2. What data do we collect?

• Identification data: Name, surname, address, date of birth.
• Registration data: If you register on our site, we store your chosen username, email address, and any other personal information added to your user profile.
• Contact data: Phone number, email address.
• Technical data: IP address, device type, browser used.
• Other information: Details about bookings and user preferences.

Comments:

When you leave comments on the site, we collect the data entered in the comment form, as well as the IP address and browser information, to help detect spam.

Google Analytics:

We use Google Analytics for anonymous usage reporting of the site. No personalized data is stored. If you wish to opt out of Google Analytics tracking, please use this link: Google Analytics Opt-out.

3. How do we collect data?

• Booking forms on the site.
• Direct communications via phone or email.
• Cookies

This site uses cookies – small text files placed on your device to improve your user experience. Generally, cookies are used to remember user preferences, store information for shopping carts, and provide anonymized tracking data to third-party applications such as Google Analytics.
Cookies exist to enhance your browsing experience. However, you can disable cookies in your browser. We suggest consulting your browser’s help section.

4. Why do we collect this data?

• Processing and managing bookings.
• Billing and payments.
• Service-related communications (confirmations, notifications, special offers).
• Improving user experience on the site.
• Compliance with legal obligations.

5. Who do we share data with?

• Legal authorities, if necessary.
• Partners providing the rental cars.
• We do not sell personal data to third parties.

6. How long do we keep data?

We keep data according to legal obligations and only as long as necessary for the purposes mentioned.

7. User rights

According to GDPR, you have the following rights:

• Right of access – You can request information about the data we collect.
• Right to rectification – You can request correction of incorrect data.
• Right to erasure – You can request deletion of data (under certain conditions).
• Right to restriction – You can request limitation of data processing.
• Right to portability – You can request transfer of data to another provider.
• Right to lodge a complaint – You can contact the National Supervisory Authority for Personal Data Processing.

For any request, you can contact us at office@rentacarsb.ro.

8. Security measures

We take technical and organizational measures to protect data against unauthorized access, loss, or misuse.
In case of a security breach, system administrators will act immediately to ensure system integrity, contact affected users, and attempt to reset passwords if necessary.

9. Changes to the privacy policy

We reserve the right to update this policy. Any changes will be published on this page.
Last update: 10.03.2025